BUSINESS COLLABORATION, NETWORKING & PROCESSING SOLUTIONS

• Setting in accountable business processes – That

1. initiate business defaults for revenue sharing and partnership agreements based on attributes specified by partnering hospitals
2. specify mark up percentage of treatment costs

• Initiate and manage partnerships– HCFs can

1. initiate partnerships with multiple hospitals already part of the network based on their credentials or even add their preferred hospitals directly onto the network as partners
2. accept or reject partnership requests from multiple hospitals
3. end partnerships with hospitals when they fail to meet set criteria

SUB PARTNER MANAGEMENT

• Adding sub partners – To identify potential regions for expansion of operations globally or outsource the marketing of your services to another entity.
• Management of sub partners

1. Set defaults governing the business and agreement terms between the sub partner and the HCF
2. Manage all communication, patient flow and information transfer originating from the sub partners through the system.

PATIENT MANAGEMENT SOLUTIONS
Online solutions for management of patient information and finance

• Referring patients to hospitals - Add patients onto the system by registering them with a selected hospital in the network
• Recommend patients to partnering hospitals – Identify and recommend patients directly to the hospitals, where the further processes will be handled by the respective hospital.
• Patient portal - For registered patients to fill in and submit case histories securely to the doctor treating them, select non-medical requirements, create/view schedule, view credit or debit status and initiate communication with hospital, HCF, doctor and the destination manager
• Assign Credit/debit facility for patients - where the patient does not have to pay the hospital as all the revenue transactions will be controlled by you through the system
• Patient Tracking

1. The progress report of the patient will reach the HCF on a daily basis
2. Secure information on the patient while he is in the hospital for treatment
3. Follow up on patients sent through you on completion of their treatment, to gather feedback or comments.

PUBLICITY& PROMOTION SOLUTIONS
Online promotion through custom generated websites by the system

• Dynamic Creation of Public Web Interface – to create a search engine optimised website based on the content inputted by the hospitals you have tied up with, a central content management system and the data you add into the system, which covers all processes from patient registration to post treatment instructions.

CONTENT MANAGEMENT SOLUTIONS
Online solutions for content management and promotion

• Content database - All content fed from the partnering hospitals that are relevant to the services selected from them, are stored in the database of the system. This can be viewed and forwarded to potential patients and sub partners.
• Medical & non medical content management - for managing medical and non-medical content for the public web interface, sub partner and tele-marketing team

COMMUNICATIONS MANAGEMENT SOLUTIONS
Online solutions for management of all forms of incoming and outgoing communication

• CRM system - Complete communications management system which stores, retrieves and categorizes all types of incoming and outgoing communications.

SYSTEM INFORMATION MANAGEMENT SOLUTIONS
Online solutions for management of all information processed through the system

• Management Information Systems - These systems help manage information based on multiple criteria such as location, partnering hospitals, sub-partners, speciality, treatment, doctor, result of marketing exercises

DYNAMIC GENERATION OF QUOTES
Based on the location, treatment as well as requirements of the patient, the system allows you to generate quotes dynamically for the following

• Travel
• Accommodation
• Treatment

The quote will take feed from the content fed by the hospital and will be inclusive of the default mark up percentage specified by you in the default settings.

GRADING SOLUTIONS
Online solutions for analysing and grading the hospital based on selected criteria

• Grading system based on patient experiences - The patient and the HCF can grade the doctor, treatment, department, hospital, destination management team based on multiple criteria. This will be reflected in the entire system.